{
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    "date": "2022-02-23T08:22:18",
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    "modified_gmt": "2022-04-01T10:18:26",
    "slug": "refunds-and-return-policy",
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    "link": "https:\/\/sialicacidplus.com\/cn\/refunds-and-return-policy\/",
    "title": {
        "rendered": "Refunds and Return Policy"
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    "content": {
        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"1109\" class=\"elementor elementor-1109\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b7ffd7c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7ffd7c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62e3f23\" data-id=\"62e3f23\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32c8f16 elementor-widget elementor-widget-text-editor\" data-id=\"32c8f16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Refunds and Return Policy<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b38c4e elementor-widget elementor-widget-text-editor\" data-id=\"1b38c4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1.\u00a0<strong><u>Application for Returns\/Refunds<\/u><\/strong><\/p><p>Subject to the terms and conditions in this Refunds and Return Policy and the Terms of Service, Buyer may apply for return of the purchased items (\u201cItem\u201d) and\/or refund within 3 days upon received the order or products.<\/p><p>SA Plus customer service will request the parcel photo and packaging photo to investigate the products received by customers. Users may communicate with each other privately to resolve their differences or approach their relevant local authorities to assist them in overcoming any dispute prior.<\/p><p>2.\u00a0<strong><u>Application for the Return of an Item<\/u><\/strong><\/p><p>Buyer may only apply for the refund and\/or return of the Item in the following circumstances:<br \/>\u2022\u00a0The Item has not been received by Buyer;<br \/>\u2022\u00a0The Item was defective and\/or damaged on delivery;<br \/>\u2022\u00a0Seller has delivered an Item that does not match the agreed specification (e.g. wrong size, colour, etc.) to Buyer;<br \/>\u2022\u00a0The Item delivered to Buyer is materially different from the description provided by Seller in the listing of the Item; or<\/p><p>Buyer\u2019s shall raise the application through SA Plus customer careline.<\/p><p>The approval of your request for refund and return will be made by SA Plus in its sole discretion.\u00a0 Buyer acknowledges and agrees that company\u2019s decision is final, conclusive and binding, and covenants and agrees that it will not bring suit or otherwise assert any claim against company or its affiliates in relation to such decision.<\/p><p>3.\u00a0<strong><u>Condition of Returning Item<\/u><\/strong><\/p><p>To enjoy a hassle-free experience when returning the Item, Buyer should ensure that the Item, including any complimentary items such as accessories that come with the Item, must be returned to company in the condition received by Buyer on delivery. We will recommend Buyer to take a photo of the Item upon receipt.<\/p><p>4.\u00a0<strong><u>Liability of Product Return Shipping Fee<\/u><\/strong><\/p><p>i)\u00a0In the scenario of an unforeseen error from the seller&#8217;s end (i.e &#8211; damaged, faulty or wrong product delivered to the buyer), the company will bear buyer&#8217;s return shipping fee.<br \/>ii)\u00a0In the scenario of the buyer&#8217;s change of mind, buyer shall get seller&#8217;s consent prior to the return request and buyer will bear the return shipping fee.<\/p><p>5.\u00a0<strong><u>Refunds<\/u><\/strong><\/p><p>Buyer will only be refunded after investigation has been close case and company has received the returned Item. The refund will be made to Buyer\u2019s credit\/debit card or designated bank account, whichever is applicable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a646b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a646b8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e48170e\" data-id=\"e48170e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-595a739 elementor-widget elementor-widget-text-editor\" data-id=\"595a739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>\u9000\u6b3e\u548c\u9000\u8d27\u653f\u7b56<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fc9a50 elementor-widget elementor-widget-text-editor\" data-id=\"7fc9a50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. <strong>\u9000\u8d27\/\u9000\u6b3e\u7533\u8bf7<\/strong><br \/>\u6839\u636e\u672c\u9000\u6b3e\u548c\u9000\u8d27\u653f\u7b56\u4ee5\u53ca\u670d\u52a1\u6761\u6b3e\u4e2d\u7684\u6761\u6b3e\u548c\u6761\u4ef6\uff0c\u4e70\u65b9\u53ef\u4ee5\u5728\u6536\u5230\u8ba2\u5355\u6216\u4ea7\u54c1\u540e3\u5929\u5185\u7533\u8bf7\u9000\u56de\u8d2d\u4e70\u7684\u7269\u54c1\uff08&#8221;\u7269\u54c1&#8221;\uff09\u548c\/\u6216\u9000\u6b3e\u3002<\/p><p>SA Plus\u5ba2\u670d\u8981\u6c42\u5c06\u5305\u88f9\u7167\u7247\u548c\u5305\u88c5\u7167\u7247\u8fdb\u884c\u8c03\u67e5\uff0c\u4ee5\u8c03\u67e5\u5ba2\u6237\u6536\u5230\u7684\u4ea7\u54c1\u3002\u7528\u6237\u53ef\u4ee5\u79c1\u4e0b\u76f8\u4e92\u6c9f\u901a\u4ee5\u89e3\u51b3\u5206\u6b67\uff0c\u6216\u4e0e\u76f8\u5173\u5730\u65b9\u5f53\u5c40\u8054\u7cfb\uff0c\u4ee5\u534f\u52a9\u4ed6\u4eec\u514b\u670d\u4efb\u4f55\u4e89\u8bae\u3002<\/p><p>2. <strong>\u9000\u8d27\u7533\u8bf7<\/strong><br \/>\u53ea\u6709\u5728\u4ee5\u4e0b\u60c5\u51b5\u4e0b\uff0c\u4e70\u65b9\u624d\u80fd\u7533\u8bf7\u9000\u6b3e\u548c\/\u6216\u9000\u8d27\uff1a<br \/>\u2022 \u4e70\u5bb6\u5c1a\u672a\u6536\u5230\u5546\u54c1;<br \/>\u2022 \u5546\u54c1\u5728\u4ea4\u4ed8\u65f6\u6709\u7f3a\u9677\u548c\/\u6216\u635f\u574f;<br \/>\u2022 \u5356\u65b9\u5411\u4e70\u65b9\u4ea4\u4ed8\u4e86\u4e0e\u7ea6\u5b9a\u89c4\u683c\u4e0d\u7b26\u7684\u7269\u54c1\uff08\u4f8b\u5982\u5c3a\u5bf8\u3001\u989c\u8272\u7b49\u9519\u8bef\uff09;<br \/>\u2022 \u4ea4\u4ed8\u7ed9\u4e70\u65b9\u7684\u7269\u54c1\u4e0e\u5356\u65b9\u5728\u7269\u54c1\u5217\u8868\u4e2d\u63d0\u4f9b\u7684\u63cf\u8ff0\u5b58\u5728\u91cd\u5927\u5dee\u5f02;\u6216<\/p><p>\u4e70\u65b9\u5e94\u901a\u8fc7SA Plus\u5ba2\u6237\u670d\u52a1\u70ed\u7ebf\u63d0\u51fa\u7533\u8bf7\u3002<\/p><p>\u60a8\u7684\u9000\u6b3e\u548c\u9000\u8d27\u8bf7\u6c42\u7684\u6279\u51c6\u5c06\u7531SA Plus\u81ea\u884c\u51b3\u5b9a\u3002 \u4e70\u65b9\u627f\u8ba4\u5e76\u540c\u610f\uff0c\u516c\u53f8\u7684\u51b3\u5b9a\u662f\u6700\u7ec8\u7684\u3001\u51b3\u5b9a\u6027\u7684\u548c\u5177\u6709\u7ea6\u675f\u529b\u7684\uff0c\u5e76\u4e14\u627f\u8bfa\u5e76\u540c\u610f\u5b83\u4e0d\u4f1a\u5c31\u6b64\u7c7b\u51b3\u5b9a\u5411\u516c\u53f8\u6216\u5176\u5173\u8054\u516c\u53f8\u63d0\u8d77\u8bc9\u8bbc\u6216\u4ee5\u5176\u4ed6\u65b9\u5f0f\u63d0\u51fa\u4efb\u4f55\u7d22\u8d54\u3002<\/p><p>3. <strong>\u9000\u8d27\u6761\u4ef6<\/strong><br \/>\u4e3a\u4e86\u5728\u9000\u56de\u5546\u54c1\u65f6\u4eab\u53d7\u65e0\u5fe7\u65e0\u8651\u7684\u4f53\u9a8c\uff0c\u4e70\u5bb6\u5e94\u786e\u4fdd\u5546\u54c1\uff08\u5305\u62ec\u5546\u54c1\u9644\u5e26\u7684\u4efb\u4f55\u514d\u8d39\u5546\u54c1\uff0c\u4f8b\u5982\u914d\u4ef6\uff09\u5fc5\u987b\u6309\u7167\u4e70\u5bb6\u5728\u8d27\u5230\u4ed8\u6b3e\u65f6\u6536\u5230\u7684\u72b6\u51b5\u9000\u8fd8\u7ed9\u516c\u53f8\u3002\u6211\u4eec\u5c06\u5efa\u8bae\u4e70\u5bb6\u5728\u6536\u5230\u5546\u54c1\u540e\u62cd\u6444\u5546\u54c1\u7684\u7167\u7247\u3002<\/p><p>4. <strong>\u4ea7\u54c1\u9000\u8d27\u8fd0\u8d39\u7684\u8d23\u4efb<\/strong><br \/>i\uff09 \u5728\u5356\u65b9\u51fa\u73b0\u4e0d\u53ef\u9884\u89c1\u7684\u9519\u8bef\uff08\u5373\u4ea4\u4ed8\u7ed9\u4e70\u65b9\u7684\u635f\u574f\uff0c\u6709\u7f3a\u9677\u6216\u9519\u8bef\u7684\u4ea7\u54c1\uff09\u7684\u60c5\u51b5\u4e0b\uff0c\u516c\u53f8\u5c06\u627f\u62c5\u4e70\u65b9\u7684\u9000\u8d27\u8fd0\u8d39\u3002<br \/>ii\uff09 \u5728\u4e70\u65b9\u6539\u53d8\u4e3b\u610f\u7684\u60c5\u51b5\u4e0b\uff0c\u4e70\u65b9\u5e94\u5728\u9000\u8d27\u8bf7\u6c42\u4e4b\u524d\u5f81\u5f97\u5356\u65b9\u7684\u540c\u610f\uff0c\u4e70\u65b9\u5c06\u627f\u62c5\u9000\u8d27\u8fd0\u8d39\u3002<\/p><p>5. <strong>\u9000\u6b3e<\/strong><br \/>\u53ea\u6709\u5728\u8c03\u67e5\u5df2\u7ecf\u63a5\u8fd1\u6848\u4ef6\u5e76\u4e14\u516c\u53f8\u5df2\u6536\u5230\u9000\u56de\u7684\u7269\u54c1\u540e\uff0c\u4e70\u65b9\u624d\u4f1a\u83b7\u5f97\u9000\u6b3e\u3002\u9000\u6b3e\u5c06\u9000\u8fd8\u81f3\u4e70\u65b9\u7684\u4fe1\u7528\u5361\/\u501f\u8bb0\u5361\u6216\u6307\u5b9a\u7684\u94f6\u884c\u8d26\u6237\uff0c\u4ee5\u9002\u7528\u8005\u4e3a\u51c6\u3002<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d94cec6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" 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